Privacy Policy

We collect information in a few different ways.

Information you provide

When you create an account, use our Services, contact us, or subscribe to a plan, we may collect information such as:

• Name
• Email address
• Company name
• Account information
• Billing information
• Information you provide through forms or communications
• Information you choose to provide when using our Services

Payment information may be processed by our payment providers. We generally do not store complete payment card details.

Information collected automatically

When you use our Services, we may automatically collect certain technical and usage information, such as:

• IP address
• Browser and device information
• Operating system
• Pages and features you use
• Date and time of access
• Account and session information
• Service usage and diagnostic information
• Cookies and similar technologies

We use this information to operate, secure, and improve the Services.

A key part of Polistel's Services is analyzing information that businesses and websites make publicly available on the Internet.

We may collect and process publicly available information relating to websites, online stores, companies, products, technologies, and markets.

This may include information such as:

• Website and domain information
• Company and brand names
• Products and product categories
• Publicly displayed prices
• Ecommerce platforms and technologies
• Public business information
• Geographic or market information
• Publicly available website content and metadata
• Other publicly observable business information

Our Services are primarily focused on businesses, websites, products, and markets, rather than individuals.

Public websites may sometimes contain information about individuals, such as founders, executives, employees, or business contacts. Where such information appears as part of publicly available business information, it may be processed as part of our Services.

We do not intentionally seek to collect sensitive personal information through our public data services.

We use publicly available information to provide and improve our intelligence products.

For example, we may use it to:

• Discover businesses and brands
• Analyze products and categories
• Identify competitors
• Understand market segments
• Identify technologies used by websites
• Track publicly observable business changes
• Generate market and competitive insights
• Improve search and discovery
• Build reports and analytical tools

Information from different public sources may be combined and organized to provide a more useful view of a company, website, product, or market.

Some of our Services use automated technologies to collect and analyze publicly available information.

These technologies may include automated data collection, data processing, machine learning, artificial intelligence, and other analytical systems.

Our systems are intended to work with information that is publicly accessible. We do not intentionally seek to access password-protected or otherwise restricted areas of websites.

Where appropriate, we may take commonly used website access preferences and technical signals into account.

Because websites and online information change frequently, information collected through automated systems may occasionally be incomplete, outdated, or inaccurate.

Polistel may use artificial intelligence, machine learning, embeddings, natural language processing, and related technologies to analyze information.

These technologies may help us:

• Classify companies and products
• Identify similar businesses
• Discover potential competitors
• Organize market information
• Generate summaries and insights
• Improve search and recommendations
• Identify market trends and opportunities

Some results generated by these systems may include classifications, similarity scores, rankings, recommendations, or other analytical outputs.

These results are intended to support research and decision-making and should not be treated as guaranteed facts.

In addition to information collected from sources, Polistel may create structured or derived information through its own analysis.

This may include:

• Business and product classifications
• Market categories
• Similarity relationships
• Competitive insights
• Rankings
• Aggregated statistics
• Historical observations
• Other analytical information

We may combine information from multiple sources and apply our own models, taxonomies, analytical methods, and systems to create these insights.

We may use and retain such information as part of operating and improving our Services, subject to applicable law.

When you use Polistel, you may provide information such as:

• Websites you want to analyze
• Search queries
• Saved companies or competitors
• Watchlists
• Reports and notes
• Workspace information
• API requests
• Other information you choose to submit

We use this information to provide the Services you request and to maintain your account and workspace.

You generally retain your rights in information you submit to us.

Our underlying software, databases, models, taxonomies, analytical systems, and other Polistel technology remain subject to our applicable rights and agreements.

We may use cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Understand how our Services are used
• Improve performance
• Maintain security
• Measure product usage
• Support certain marketing activities where permitted

You can manage cookies through your browser settings. Some parts of the Services may not work as expected if certain cookies are disabled.

We work with third-party providers that help us operate Polistel.

These providers may support areas such as:

• Cloud infrastructure
• Data storage
• Payments
• Authentication
• Analytics
• Email
• Customer support
• Security
• AI and machine learning
• Other operational services

These providers may process information on our behalf as needed to provide their services.

We may share information when reasonably necessary to operate our business and provide the Services.

This may include sharing information with:

• Service providers
• Payment providers
• Integration partners you choose to use
• Professional advisors
• Authorities where required by law
• Other parties when necessary to protect our rights, security, or users

We may also share aggregated or otherwise non-identifying information where appropriate.

If Polistel is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may also be transferred as part of that transaction.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.

For example, we may retain information to:

• Provide our Services
• Maintain accounts
• Keep business and transaction records
• Maintain security
• Prevent fraud or abuse
• Resolve disputes
• Comply with legal requirements
• Improve our products and Services

Publicly available information may be refreshed or updated over time.

In some circumstances, we may retain historical, aggregated, statistical, or derived information where appropriate and permitted by applicable law.

Polistel combines information from public sources with automated processing and analysis.

As a result, information available through the Services may sometimes be:

• Incomplete
• Outdated
• Incorrect
• Misclassified

We work to improve data quality and may periodically update our information, but we do not guarantee that all information is complete or current.

Polistel is intended to be an intelligence and research tool, and users should apply their own judgment when relying on information provided through the Services.

If you believe information relating to your business or website appears in Polistel and you would like us to review it, you can contact us.

Depending on the circumstances and applicable law, we may be able to:

• Correct information
• Update information
• Suppress certain information
• Remove certain information
• Investigate the source of the information

Please provide enough information for us to identify the relevant record or website.

Because some information may be derived from multiple public sources or incorporated into aggregated or analytical information, the appropriate response may vary depending on the circumstances.

Polistel and our service providers may process information in countries other than where you live.

Where applicable, we use appropriate safeguards for international transfers as required by law.

By using the Services, you acknowledge that information may be processed internationally as part of operating Polistel.

Depending on your location, you may have certain rights regarding your personal information.

These may include rights to:

• Access information
• Correct inaccurate information
• Request deletion
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent where applicable

The availability of these rights depends on applicable law.

We may need to verify your identity before responding to a request.

If European data protection laws apply to you, we may process personal information based on different legal grounds, including:

• Providing our Services
• Complying with legal obligations
• Our legitimate business interests
• Your consent, where required

Our legitimate interests may include operating and securing our Services, improving our products, preventing abuse, and analyzing publicly available business information.

You may have the right to object to certain processing or to lodge a complaint with a relevant data protection authority.

If California privacy laws apply to you, you may have certain rights regarding your personal information, including rights to access, correct, delete, or opt out of certain uses of personal information.

The specific rights available to you depend on applicable law and the circumstances of the processing.

Polistel primarily provides business, website, ecommerce, product, and market intelligence.

We will not discriminate against you for exercising applicable privacy rights.

We use reasonable technical and organizational measures designed to protect information.

These measures may include access controls, encryption, authentication, monitoring, logging, and other security practices.

However, no online service can guarantee complete security.

Polistel is designed for businesses and professional users.

Our Services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

Our Services may contain links to third-party websites.

Polistel is not responsible for the privacy practices or security of third-party websites.

We encourage you to review the privacy policies of those websites before providing information to them.

We may update this Privacy Policy from time to time as our Services, technology, business practices, or legal requirements change.

When appropriate, we may provide additional notice of material changes.

The latest version will always be available on this page, together with the date it was last updated.

If you have questions about this Privacy Policy, want to exercise a privacy right, or would like us to review information appearing in Polistel, please contact us:

Polistel

Privacy: support@polistel.com

Website: https://polistel.com

Please include enough information for us to understand and respond to your request.